POSTOLA AI is an AI video creation platform that turns a single product photo into a finished marketing video. A seller uploads a photo, chooses a style such as avatar presenter, virtual try-on, or cinematic product ad, and POSTOLA AI generates a ready-to-post video without filming or video editing software.

Who is POSTOLA AI for?

POSTOLA AI is built for Indian small business owners, online sellers, and direct-to-consumer brands who need marketing video but have no camera crew, studio, or editor. It is designed to be used on a phone by someone with no video production background and no design skills.

How much does POSTOLA AI cost?

POSTOLA AI is sold as prepaid credits, not a subscription. Starter is ₹99 for 80 credits, Pro is ₹499 for 500 credits, Max is ₹999 for 1200 credits. Custom top-ups start at ₹99, and a top-up above ₹2000 receives 15% bonus credits. Nothing auto-renews and there is no monthly fee.

Is POSTOLA AI a subscription?

No. POSTOLA AI does not use subscriptions. It runs on prepaid credits that are bought once and spent when the user chooses. There is no recurring charge, no auto-renewal, and nothing to cancel, so a user who stops using POSTOLA AI is never billed again.

Do POSTOLA AI credits expire?

No. POSTOLA AI credits never expire. Credits bought today remain in the account indefinitely and can be spent months later. Because POSTOLA AI is not a subscription, unused credits are not forfeited at the end of a billing month and no balance is reset.

Is there a free trial of POSTOLA AI?

Yes. Every new POSTOLA AI account receives 30 free credits at signup, with no credit card required. Those credits are enough to generate ad creative images or a short product video, and like all POSTOLA AI credits they never expire.

How many credits does a POSTOLA AI video cost?

POSTOLA AI charges credits based on output. An AI avatar video costs a flat 60 credits. Other videos, including product and try-on videos, cost 4 credits per second, so a 30-second video costs 120 credits. Ad creative images cost 6.5 credits each.

What kinds of marketing videos can POSTOLA AI make?

POSTOLA AI produces five kinds of output: AI avatar promotion videos where a virtual presenter talks about the product, virtual try-on videos for clothing and accessories, cinematic product ad videos, AI product photoshoot images, and text-to-video clips generated from a written prompt alone.

Do I need video editing experience to use POSTOLA AI?

No. POSTOLA AI requires no video editing experience, no editing software, and no design skills. The workflow is upload a product photo, choose a style, and generate. There is no timeline to cut, no keyframes to set, and no export settings to configure.

Which social platforms can I post to from POSTOLA AI?

POSTOLA AI can publish directly to Instagram and YouTube, generating a caption and hashtags for the post automatically. Videos made with POSTOLA AI can also be downloaded and shared manually anywhere else, including WhatsApp, Facebook, and LinkedIn.

Can I use POSTOLA AI on a phone?

Yes. POSTOLA AI runs in a mobile web browser and is built mobile-first, so a seller can photograph a product on a phone, upload it from that same phone, generate the video, and post it without ever opening a desktop computer.

Does POSTOLA AI work in Hindi?

Yes. The POSTOLA AI interface is available in English, Hindi, and Hinglish (Hindi written in Roman script), and the language can be switched at any time from the language selector. This matters for Indian sellers who are more comfortable working outside English.

What do I need to make a video with POSTOLA AI?

A single clear photo of the product is enough to make a video with POSTOLA AI. No studio lighting, tripod, backdrop, model, script, or voice recording is required. A photo taken on a phone against an ordinary background is a valid starting point.

Who operates POSTOLA AI?

POSTOLA AI is operated by Sikka AI Intellect, a company based in Gurugram, Haryana, India, founded in 2025 by Swastik Sikka. Support for POSTOLA AI is reachable at support@postola.app.

Refund and Cancellation Policy

Effective Date: March 2026

This policy explains how credit purchases and refunds are handled on the POSTOLA AI platform operated by Sikka AI Intellect.

3.1 Credit Packs

POSTOLA AI runs on prepaid credits. Credits are bought as one-time credit packs: Starter at ₹99 for 80 credits, Pro at ₹499 for 500 credits, and Max at ₹999 for 1200 credits. A custom top-up is also available for any amount from ₹99, with bonus credits of 15% applied above ₹2000. All payments are processed by Razorpay. Full details are in our Pricing and Billing Terms.

3.2 No Auto-Renewal

POSTOLA AI does not sell subscriptions. Credit packs and top-ups are one-time purchases, so there is no billing cycle, no automatic renewal, and no recurring charge. You are only ever charged for a purchase you make yourself.

3.3 Cancellation

Because there is no subscription and no recurring charge, there is nothing to cancel. You can stop buying credits at any time, and credits already in your account do not expire.

3.4 Refund Eligibility

POSTOLA AI operates a no-refund policy as a general rule, given the digital and immediately accessible nature of the service. However, we review the following situations on a case-by-case basis and may approve a refund:

You were charged in error or experienced a verified technical failure at the time of payment
You did not receive the credits you purchased after a confirmed successful payment
The platform experienced a significant outage preventing use for more than 72 continuous hours following your purchase

3.5 How to Request a Refund

Email support@postola.app within 7 days of the charge with the subject line "Refund Request". Include your registered email address, your Razorpay transaction ID, and a brief description of the reason. We will review and respond within 5 business days. Approved refunds are returned to your original payment method within 7 to 10 business days.

3.6 Situations Where Refunds Are Not Issued

You purchased credits but did not use them
Your account was suspended or terminated due to a violation of our Terms and Conditions
The refund request is made more than 7 days after the charge date

3.7 Free Credits

Free credits granted on signup involve no charge. No refund requests apply to free credits.