POSTOLA AI · Answer
Is POSTOLA AI legit and safe to pay?
Yes. POSTOLA AI is run by Sikka AI Intellect, a company registered in India with its office in Udyog Vihar, Gurugram, and payments go through Cashfree Payments, a payment aggregator authorised by the Reserve Bank of India since 19 December 2023. Each payment is one-time, nothing renews, and the refund, privacy and data-deletion policies are published.
POSTOLA AI wrote this page, so the document behind each point is listed below for you to check. Sikka AI Intellect has its registered office at Udyog Vihar, Gurugram, Haryana 122016; Swastik Sikka founded POSTOLA AI in 2025 and runs the company with Hardik Sikka. The About page says the product is new and publishes only results it can verify, so it lists no case studies yet.
Checkout runs on Cashfree Payments and takes UPI, credit and debit cards, and net banking. Cashfree Payments India Private Limited appears on the Reserve Bank of India's list of Certificates of Authorisation as a payment aggregator, authorised on 19 December 2023. POSTOLA AI stores no card or bank account details, and the price on the pricing page is what you pay: no GST or other charge is added at checkout.
Every purchase is a one-time payment with no subscription behind it, and credits never expire. As a general rule, bought credits are not refunded, but the refund policy reviews three cases: you were charged in error, you paid and the credits never arrived, or the platform was down for more than 72 hours in a row after your purchase. Email support@postola.app within 7 days of the charge with the subject "Refund Request" and the transaction ID; the reply comes within 5 business days, and an approved refund reaches your original payment method in 7 to 10 business days.
Data travels over HTTPS, and POSTOLA AI does not sell personal data. When you connect Instagram, Facebook or YouTube, it gets only the access needed to post for you, through the platforms' official APIs, and it never stores your social media password. Delete your account from your Profile, or email support@postola.app with the subject "Data Deletion Request", and your profile, uploads, videos and social connections are deleted or anonymised within 30 days; payment records are kept for up to 7 years, as Indian financial and tax rules require.
Check each point yourself
- About POSTOLA AIWho runs it, the office address and the founders
- Pricing and Billing TermsCashfree, the payment methods accepted, no stored card details, no GST added
- Refund and Cancellation PolicyOne-time purchases, the three refund cases, the 7-day window and reply times
- Privacy PolicyWhat is collected, HTTPS, no sale of personal data, no stored social media passwords
- Data Deletion PolicyHow to delete your account, what goes within 30 days and what the law makes us keep
- Terms and ConditionsRegistered office, Indian law, and the videos you make are yours to use commercially
- Contactsupport@postola.app for help, billing and refunds
- Grievance RedressalThe Grievance Officer under India's IT Rules; acknowledgement within 24 hours
- Post to Instagram and YouTube automaticallyHow posting through the official Instagram, Facebook and YouTube APIs works
- Reserve Bank of India: Certificates of Authorisation under the Payment and Settlement Systems Act, 2007Lists Cashfree Payments India Private Limited as a payment aggregator, authorised 19 December 2023. Checked 30 October 2026
What a payment buys
| Item | Credits | Note |
|---|---|---|
| Free credits at signup | 40 | No payment and no card; a 5-second product video costs 37 |
| Starter pack, ₹99 | 99 | Paid once through Cashfree; nothing renews |
| Pro pack, ₹499 | 500 | Paid once; credits never expire |
| Max pack, ₹1499 | 1500 | Paid once; credits never expire |
| Custom top-up, from ₹99 | 1 per ₹1 | 15% bonus credits above ₹2000 |
One credit is one rupee on the Pro pack. Full price list on the pricing page.
Questions people ask next
Is POSTOLA AI a scam?
No. It is a working product run by a named company, Sikka AI Intellect in Gurugram, with a published address, a support email, a Grievance Officer and written refund, privacy and data-deletion policies. Payments go through Cashfree Payments, an RBI-authorised payment aggregator, and you can make a 5-second product video with the 40 free credits before you pay anything.
Does POSTOLA AI store my card or bank details?
No. You pay on Cashfree's checkout, and POSTOLA AI keeps the plan you bought and the transaction ID, never your card or bank account details.
Can I get a refund on credits I did not use?
No. The refund policy does not cover credits that were bought but not used, or requests made more than 7 days after the charge. Credits never expire, though, so unused ones stay on your account until you need them.
Who do I contact if a payment goes wrong?
Email support@postola.app with the subject "Billing Enquiry", your registered email and the payment transaction ID; support aims to reply within 24 to 48 business hours. Being charged without receiving the credits is one of the cases the refund policy covers. A complaint that is not resolved can go to the Grievance Officer, who acknowledges it within 24 hours and aims to resolve it within 15 days.
Is it safe to connect my Instagram or YouTube account?
You connect each account through the platform's own login screen, and POSTOLA AI never stores your social media password. It keeps only the access needed to post what you ask it to, through the official Instagram, Facebook and YouTube APIs, and you can disconnect an account from your Profile at any time.